SocialMedia Error Codes

(Code 10) You do not have permission to access this resource.
Solution: log in again on the Pharmadigital platform.
(Code 100, 102, 104) An access token is required to access this resource.
Solution: log in again on the Pharmadigital platform.
(Code 180) The access token has expired: after a certain period the API usage request expires.
Solution: log in again on the Pharmadigital platform.
(Code 341) Application limit reached: the API usage limit has been reached due to the number of feeds in use.
Solution: remove some feeds to reduce API usage.
(Code 463) Login status or access token has expired, been revoked, or is no longer valid: API usage has been revoked by Facebook.
Solution: contact support.
(Code 467) The access token has expired, has been revoked, or is no longer valid: API usage has been revoked by Facebook.
Solution: contact support.
(Code 492) The user associated with the Page access token does not have an appropriate role: your Facebook user is no longer an administrator of the monitored pages.
Solution: promote your user back to administrator of the page or remove feeds with this error, since it is no longer possible to obtain posts from these pages.
(Code 803) The searched hashtag does not exist.
Solution: remove the feed.

(Code 401) Unauthorized: the user access token has expired.
Solution: log in again on the Pharmadigital platform.

Questions?

For additional support, open a ticket.

Last updated: October 2025