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Administrator Mode

Administrator mode allows access to the Totem settings and configuration.

This mode is reserved for technical staff or system administrators.

Accessing Administrator Mode​

To access administrator mode:

  1. tap 5 times on the upper-left area of the screen
  2. you will be prompted to perform the administrator login

The required credentials are the same ones used to access the Controller.

You need to enter:

  • Organization
  • Email
  • Password

Once logged in, the Totem will enter administrator mode.

Administrator Interface​

Administrator mode bar

When the login is completed successfully, the top bar of the application shows the administrative controls.

In this mode, you can access the Totem settings and configuration.

caution

Access to administrator mode allows modification of the Totem configuration. It is recommended to restrict access to authorized personnel only.

Managing Selected Queues​

After selecting the queues to display on the Totem, the administrator screen shows the active services as buttons.

Selected queues in Totem administrator mode

Each box represents a queue available to users, for example:

  • Bakery
  • Pharmacy
  • Butcher

For each queue, the number of people currently in the queue is also shown.

Individual Queue Settings​

In the top-right corner of each box there is a button with a gear icon.

Pressing this button allows you to access the settings for the individual queue displayed on the Totem.

This function allows you to precisely manage the behavior or configuration of the individual service.

User-Side View​

The queues configured on this screen will be the ones actually available in the user mode of the Totem.

Users will then be able to select one of the displayed services to print the corresponding ticket.

note

The queues displayed on the Totem depend on the configuration made in administrator mode and the synchronization with the central system.

Individual Queue Settings​

Pressing the gear icon on a queue box opens the Edit Settings window for the selected service.

Queue settings in Totem

This screen allows you to customize the appearance and some information displayed for the queue on the Totem.

Description​

The Description field allows you to enter descriptive text for the queue.

This text can be used to provide additional information to users, for example:

  • service information
  • operational notes
  • instructions for the customer.

Background Color​

The Background Color field allows you to change the color of the queue box displayed on the Totem.